Privacy policy

Introduction

Your privacy is very important to us, and we are committed to safeguarding it. This policy explains what we do with your personal information collected via our website or in any other business relationship with Mind & Mission Ltd.

Credit

This document was created using a template from SEQ Legal (seqlegal.com) and modified by Mind & Mission Ltd (www.mindandmission.com)

How we collect your personal data

The following types of personal information may be collected, stored, and used:

Information about your computer including your IP address, geographical location, browser type and version, and operating system
Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.
Information that you enter when if you register on our website, such as your email address or website address.
Information that you enter in order to set up subscription to our emails and/or newsletters.
Information that is generated while using our website, including when, how often, and under what circumstances you use it.
Information relating to anything you purchase, services you use, or transaction you make through our website, which includes your name, address, telephone number, email address, and credit card details.
Information that you post to our website with the intention of publishing it on the internet.
Any other personal information you send to us via our website, by email or any other method of communication for the purpose of accessing services, enquiries or for any other relevant business relationship.

Using Personal Information

Personal information submitted to us in any of the aforementioned methods will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

Administering our website and business
Personalising our website for you
Enabling your use of the services available on our website
Supplying services to you as descirbed on our website.
Sending statements, invoices, and payment reminders to you, and collecting payments from you.
Sending you marketing and commercial communications
Sending you email notifications you have specifically requested.
Sending you our email newsletter if you signed up for it (you can unsubscribe at any time).
Dealing with enquiries and complaints made by or about you.
Keeping our website secure and preventing fraud.
Verifying compliance with the terms and conditions governing the use of our website.
Other uses. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us. We will not, without your expressed consent, supply your personal information to any third party for their or any other third party’s direct marketing.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:

To the extent that we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
With your express consent;
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Retaining personal information

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Without prejudice to the above, we will usually delete personal data within 24 months.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

To the extent that we are required to do so by law;
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We may occasionally use Google Analytics and AdWords on our website to recognise a computer when a user visits the website, to track users as they navigate the website, improve the website’s usability, analyse the use of the website, prevent fraud and improve the security of the website and target advertisements which may be of particular interest to specific users.

Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

You can delete cookies already stored on your computer. Deleting cookies will have a negative impact on the usability of many websites.